Live-Tech

“Since switching over to Live-Tech hosted Microsoft Exchange in 2010, our email experience has been out of this world! The peace of mind that comes with the quality, reliability (24/7/365 maintenance & support) and security of the services Live-Tech provides is refreshing. Furthermore the service is extremely cost effective while being very eco-friendly. I fully recommend Live-Tech. Ludy and his team are the best.

Top Qualities: Expert, Good Value, On Time”

Scott Briskey, Sustainable Atlanta – Atlanta, GA
http://www.sustainableatlanta.org

“Live-Tech has been servicing my computer, network, phone system and Outlook Microsoft Exchange for a year now. They are very responsive to my needs and always have a solution for me. As a small-staffed office, Live-Tech is critical to us.

Top qualities: Personable, Expert, Good Value”

Christine Shupe, Veterinary Hospital Mgr Assoc. - Gainesville, FL
http://www.vhma.org

“Live-Tech has been like my own “Genie In A Bottle”. All I have to do is contact them on their 800# or submit a ticket, explain my computer issues and sit back and watch Live-Tech perform their magic, remotely on my computer.

Being “on the go” a considerable time of the week, it is always good to know that if there is any issue on my laptop, I can always connect to my “Genie” by telephone or via an Internet support ticket there is “quality service support” on the way to resolve my problem. They are not at all a “luxury item”, but rather a business “necessity” for any small business or individual that needs IT support at very affordable rates!”

Howard Applebaum, Corporate America Realty & Advisors - Rutherford, NJ
http://corporate-america.com

“For years I have been using a brand name computer. For the last several years I have been disappointed in my computer company's support and repair program. Recently, after spending many many hours trying to rectify a computer problem, I gave up on the company and contacted Live-Tech. After signing up for a year's service, Live-Tech totally fixed my computer and it now running like a brand new computer.

These tech people are polite, patient, and they know what they are doing.

I now have peace of mind. Thank you Live-Tech. ”

Joe Majowski - Racine, WI

“We at BattLife have found ourselves with technical trouble numerous of times...Whether it's one thing or another we can always count on expert guidance, quick solutions & awesome support from the guys at Live-Tech to bail us out. Thanks Live-Tech!

Steve Gartner, BattLife Inc. - Deerfield Beach, FL
http://battlife.co

“Working with Live-Tech to install our purchase of Microsoft Office Professional 2010 was quick and easy. The company was nice to work with and seems to have many applicable and handy tools available with knowledge to support them.

Thanks for your expertise and I will certainly be back again next time I need IT help/software/or related."

Tynan, Bravo November Investments Inc., Canada

“Once again, the boys at Live Tech have saved my job and my sanity! After our main computer stopped working, Frank and Ludy helped me buy the correct items to restore all my information. Then continued that support by setting up the new computer with all my information. I can not say enough how much stress was relieved by knowing they would handle the situation. My bosses were impressed with the speed and accuracy of their service. Thank you, guys!"

Ann Karp - American Biker - Ladson SC
http://www.americanbiker.biz

“Live-Tech is your one stop shop for anything TalkSwitch related. They know the product inside and out, and can implement a new setup or clean up an existing one. They take the time to explain things as many times as necessary until you're comfortable, and the response time is excellent. I haven't used Live-Tech for non-TalkSwitch related work, but I would expect that the services in other areas are equally impressive.

Top qualities: Personable, Expert "

Sean McKaig - McGuire Real Estate, San Francisco CA
www.mcguire.com

“Live-Tech has assisted my business for the past year. I have been very, very happy with their ability to solve our computer woes. They are very polite (see: puts up with grumpy folks having computer woes), honest and knows well what they are doing. The remote assistance service is outstanding.”

Top qualities: Great Results, Expert, High Integrity "

Brian Aberle - Aberle Investment Mgmt. - Eagle CO
 

“I'm a happy customer since early 2009. Live-Tech, is an excellent IT/Support provider with superlative service, from concept to final output."

Sylvester 'O' Okere, CIPM, Watchman Protective Services - Washington D.C.
http://www.gpsng.com/

“Live-Tech is an unusual company -- that's my observation from experiences so far in setting my company up with Live-Tech Hosted Microsoft Exchange 2010. To begin, Ludy Chacon was generous with his time, lively energy, knowledgeable, and experienced. Subsequent handlings of odds and ends related to the full and seamless deployment of Exchange handled with speed and aplomb by Live-Tech. The responsiveness to my exact needs and questions made it clear that they are NOT reading from a "tech support handbook." So far, so excellent! I look forward to increased mastery of computers as they relate to my company. That mastery will doubtless be achieved through increased involvement with Ludy, Frank, and others on the staff at Live-Tech."

Thomas A Johnson, The Food System
http://www.muffkie.com/

“I would like to thank Ludy at Live-Tech for offering a service that has been long overdue. TalkSwitch is one of the most affordable solutions for small and medium business for a full PBX solution. I Purchased the Live-tech Remote Installation for TalkSwitch for a small one time FLAT Fee, Live-Tech used a real time live meeting program and was able to take control of my computer and walk my company through the entire process of setting up my TalkSwitch Unit. They even setup an automated attendant with local and remote extensions and was also able to answer all my configuration questions and get me up and running in a few hours. When you need your appendix removed...you go to a doctor...you don't go to a med school, as a business owner you DON"T want to spend a month learning the Ins and Outs of PBX... so give it over to Live-Tech the TalkSwitch Surgeons! "

Wasim Khaled - BINARIAN STUDIOS LLC, Rochester NY
www.binarian.com

“I cannot express enough how grateful and happy I am with Live-Tech and their staff. They have saved myself and company from tons of headaches and having to waste lots of money again and again. I would recommend them in a heartbeat. They truly set the standard well past any company even non computer companies that I have ever seen in my life. I don't feel like a customer or a client but a loved family member. I have never in my life seen respect, love, devotion from any company ever before."

Gail G. - Tamarac FL

“I can’t thank Live-Tech enough for all the help they have provided. Technology has advanced greatly the last four years. My new computer has an AMD curve for me. I ran into several problems in trying to get my backup drive operating correctly and several software issues relating to the new Windows 7 operating system. Live-Tech responded very promptly and immediately solved all of my problems. I probably would still be trying to solve these issues today. Thanks Live-Tech!"

Donald G. Mitchell - Delray Beach, FL

“Our story started out with QuickBooks issues and we ended up being led to Ludy Chacon at Live-Tech. As we discussed our situation we decided to let them take over all our IT needs. I too was very skeptical of a remote service but the work they have done for us from that moment on has been flawless. And the customer service the best I have ever experienced. They completely networked our system, our system was very old and they worked within our budget and our scope. They even make on site visits if need be.

I was so impressed with them that I then went on to get a residential support package for my 2 home computers. I no longer have to spend endless hours on hold with Dell only to be disconnected or told I need to transfer you and then in the end pay more money for no answers.

I now call Ludy my "Techie Guardian Angel". Thank you Live-Tech for making my life easier."

Lorin - Antiques & Country Pine - Deerfield, FL
http://www.thebmcusa.com

“Recently I was assigned to fix the phone problems at our store. I was at a loss as to where to turn. I tried every user guide and tech support that I could get my hands on. Finally I was referred to Live-Tech. Having never used a remote access help line before, I was somewhat skeptical about how it would work. After talking to Live-Tech I was confident it would work. They spent several hours on the phone and on the computer. After fixing a multitude of problems, Live-Tech walked me through each phone and set it up they way it was suppose to be set up. I am truly grateful for all the help and support I received.

The owners were ecstatic at the low price and continued support we will still receive if we ever need it in the future. Thank you Live-Tech!"

Ann Karp - Ladson SC
www.americanbiker.biz

“After much worrying about getting a new pc and getting all setup, a friend of mine informed me that my mind would be at ease if I call Live-Tech. I am at this time beyond happy. The staff was so friendly and really took the time to explain and go over everything in an easy to understand way. So now I tell EVERYONE about Live-Tech and how awesome they are. :) Thanks guys Much Love"

Persheilla C. - Miami FL

“Working with Ludy has been an absolute pleasure. He was arguably one of the best support guys I have spoken to in a long, long time. I wish everyone was as responsive and pleasant to speak with as Ludy is. When connected with Live-Tech to set up our TalkSwitch Configuration in an online session with Ludy, all of our questions and concerns were considered a priority and were addressed completely to our satisfaction. I feel like I am working with a good friend. Thank you Live-Tech!"

Steve Watson - Salon Sirah, Lodi CA

“Going to Live-Tech for TalkSwitch equipment & Services has been one of the best decisions I've made for my business! With Live-Tech's Professional Consultation, we were able to purchase the right phones for my company's needs, at the best price. We also received all the services needed and they went the extra mile making sure that everything was set up properly in our office. The quality of their products is top-notch, and they're always a phone call away as long as I own a business, and when my business expands and my need grow, Live-Tech will be the first company I call. Thanks Live-Tech!"

Khalid Hamid - Klassic Mortgage, FL

“My initial contact with Ludy Chacon took me by complete surprise. I have never done business with someone who conducted themselves in such a professionally candid and unobtrusive manner. Ludy was able to suggest new systems and hardware necessary to our Medical Practice. I am far from being computer literate and he was able to walk me through step-by-step in setting up our office networks. Despite not having any idea what I was getting into, Ludy had me feeling like a hero at the end of it all!

All that I can tell you is that we eventually opened up two satellite offices and thanks to Live-Tech, all networks and operations were installed and running smoothly for the first day of patients. Live-Tech responds quickly and efficiently to even the smallest problems that arise. Prior to Live-Tech our experience with competitors was severely lacking but now all of our business needs are met with the highest standards of professionalism! Ludy Chacon & Live-Tech have been invaluable to our practice and we couldn't imagine life without them! "

Roxana Delbarco, Florida Premier Cardiology - Boynton Beach FL
www.drcarrillo.com

“One of our computers recently crashed and the hard drive was fried. The associate lost all of her files and programs. With the help of Live-Tech, we had her up and running back to full speed within two days! They did an amazing job for us. This had happened to a different computer before we had Live-Tech and it took weeks for us to get everything back up and running and was an excruciating process.
Thanks Live-Tech for great service and support! "

Barb Hoak - Biscotti Brothers Bakery Greensburg - PA

“We were in the midst of co-planning a HUGE event in partnership with local and federal government entities, and our main responsbility was that of designing, implementing and managing the functions of the event website. Everything had been working well, but then just days before the event the registration and other vital functions of the site stopped working. How embarrassing and what a disaster! The webpage desgner was unavailable as this was happening, but LUDY CHACON at LiveTech worked to figure out the bugs on the site pages and had us up and running in no time! He was a real life-saver and certainly went over and beyond to help us out of a desperate situation. The actual event was yesterday and our partner organizations mentioned the wonderful job done on the website. Thanks, Ludy. Thanks, LiveTech! "

Carla Hyman - Sustainable Atlanta - GA