Live-Tech
Call Us Toll Free: 1-888 _ -361- _ 8511
Main Office: 1-786 _ -975 _ -2146
Main Office: 1-786 _ -975 _ -2146
Service Plans
- Per Session Support Plans
- Residential Support Plans
- Business Support Plans
- TalkSwitch Support Plans
Live-Tech
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 Per Session Support Coverage |
Lite | Pro | Extreme |
| Tier Level-Tech Support | Level 1 | Level 2 | Level 3 |
| Certified Professional Technician |  |
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| Instant Online Remote Support | |
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| Instant Phone Support | |
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| Access To Live-Tech Support Suite |
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| Diagnosing Operating System Problems | |
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| Basic Tune-Up | |
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| Advanced Tune-Up | |
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| Virtual Ram Upgrade | |
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| Windows Error Messages | |
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| Apple / MAC Error Messages | |
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| Application Or System Crashes | |
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| Basic Virus Removal | |
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| Advanced Virus Removal | |
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| Basic Spyware Removal | |
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| Advanced Spyware Removal | |
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| Basic Network Troubleshooting & Repair | |
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| Advanced Network Troubleshooting & Repair | |
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| Basic Wireless Networking | |
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| Advanced Wireless Networking | |
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| Firewalls and Internet Security | |
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| Internet Explorer / FireFox Browser - Support | |
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| ADSL / Cable / T1,2,3 / Fiber / 3G / - Support | |
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| Vlan Network - Support | |
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| Cisco Network Monitoring & Support | |
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| DVR / Security System - Support | |
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| MACE DVR Security Software Support | |
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| Software Support | |
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| Software Updates | |
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| Sage Peachtree Support | |
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| QuickBooks Support | |
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| Hardware Support | |
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| Computer Audio / Visual - Support | |
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| Printer / Scanner / Fax / Copier - Support | |
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| Print Servers Setup & Support | |
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| Antivirus Software Support | |
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| Disk Clean Up | |
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| System Defrag | |
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| System Startup Problems / Errors | |
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| System Restore | |
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| Clean Up Temporary & Start-up files | |
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| Computer Media Center - Support | |
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| Speech Recognition - Support | |
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| Xbox / Xbox360 Networking & Support | |
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| IPod / Mp3 Player / Webcam - Support | |
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| Basic Server Support (Windows Server) | |
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| Advanced Server Support (Windows Server) | |
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| Remote Computer Access Setup & Training | |
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| Phone System Support (PBX) | |
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| IP Phone Setup & Support | |
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| VoIP Networks Setup & Support | |
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| TalkSwitch Service & 1 Year Live-Tech Support Plan | |
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| iPhone, BlackBerry, & Smartphone Support | |
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| Basic Training For MS Office Software | |
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| Advanced Training For MS Office Software | |
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| Microsoft Office Upgrade & Support | |
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| Microsoft Outlook & Email Support | |
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| Teleconference Setup & Support | |
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| Projectors & Portable Media Support | |
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| EMR Software Support | |
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| SoapWare Software - Support | |
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| Visionary Software – Support | |
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| Setup Data Back-Up Services | |
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| Data Recovery | |
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| Contact Live-Tech For Services Not Listed | Toll Free:1-888-361-8511 |
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Free Estimates & Project Consultation| Prices - Per Session | $99.95 Add to Bag |
$149.95 Add to Bag |
$199.95 Add to Bag |
*** Live-Tech reserves full rights to categorize which IT pack covers the clients IT Technical Support needs.
Live-Tech Supports Windows / PC and Apple / MAC platforms.
If you have any questions on our IT Support Plans please don't hesitate to contact us.
| Live-Tech is here to provide complete IT Technical Support Solutions. Don't waste another minute trying to figure out the problem. You have found the PROS of Technical Support. No Hidden Fees, Real Technical Support. Live-Tech's mission is always 100% customer satisfaction! Live-Tech Residential Yearly (Annual) Support Plans has you covered. RIS Plans covers all your Home Computing Support needs.  Free Estimates & Project Consultation What Residential Support Can Do For You? RIS | Residential IT Support Plan Includes:
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RIS 1 Year| 1 Year Support Plan Coverage |
RIS | RIS w/ AVG Full | RIS 5+ | RIS 5+ w/ AVG Full |
| Certified Professional Technician | |
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| Instant Online Remote Support | |
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| Instant Phone Support | |
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| Access to Live-Tech Support Suite |
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| Diagnosing Operating System Problems | |
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| AVG Antivirus Free Edition | |
N/A | |
N/A |
| AVG Antivirus Full Edition 1 Year Subscription |
Upgrade $29 | |
Upgrade $29 | |
| Full Computer Checkup and Cleanup | |
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| Full Computer Optimization | |
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| Clean Up Temporary & Start-up items | |
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| Virtual Ram Upgrade (Best Performance) | |
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| Full Software Support | |
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| Full Hardware Support | |
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| Network & Internet Connection Support | |
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| Printer / Scanner /Fax / Copier – Support | |
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| 3rd Party Hardware Support (mp3 players, webcams, etc.) | |
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| Remote Access to Registered Computer | Optional |
Optional |
Optional |
Optional |
| LIMITED - 12 Support Sessions Per Plan per Year. | |
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| Contact Live-Tech For Services Not Listed | Toll Free:1-888-361-8511 |
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Prices are per computer for a
1 Year Support Coverage period.  |
$99.95 Each Add to Bag |
$129.95 Each Add to Bag |
$94.95 Each Add to Bag |
$124.95 Each Add to Bag |
*** Live-Tech reserves full rights to categorize which IT pack covers the clients IT Technical Support needs.
Live-Tech Supports Windows / PC and Apple / MAC platforms.
If you have any questions on our IT Support Plans please don't hesitate to contact us.
Live-Tech Live-Tech Unlimited Business (Monthly) Support Plans has you covered.
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BIS Monthly | Unlimited Monthly Support Plan Coverage |
BIS | BIS 5+ |
| On Call Help Desk Support (24x7x365) | |
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| Certified Professional Technician | |
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| Unlimited Support Sessions per Month | |
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| Preventative Maintenance | |
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| Instant Online Remote Support | |
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| Instant Phone Support | |
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| Access to Live-Tech Support Suite |
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| Free AVG Antivirus Software | |
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| Full Computer Checkup and Cleanup for Best Performance | |
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| VPN Remote Access to Office Computer | Optional |
Optional |
| Virtual Ram Upgrade | |
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| Antivirus Software Support | |
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| Full Software Support | |
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| Full Hardware Support | |
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| MACE DVR Security Software - Support | |
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| Software Support | |
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| System & Software Updates | |
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| Sage Peachtree - Support | |
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| QuickBooks - Support | |
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| EMR - Support | |
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| SoapWare Software - Support | |
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| Visionary Software – Support | |
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| Computer Audio / Visual - Support | |
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| Printer / Scanner / Fax / Copier - Support | |
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| Print Servers Setup & Support | |
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| Network / Internet Connection Support | |
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| Network Monitoring | |
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| Basic Pc To Sever Configurations | |
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| 3rd Party Hardware installs (mp3 players, cell phones, webcams, etc.) | |
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| iPhone, BlackBerry, & Smartphone Support | |
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| Basic Training For MS Office Software | |
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| Advanced Training For MS Office Software | |
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| Microsoft Outlook Support | |
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| Contact Live-Tech For Services Not Listed | Toll Free:1-888-361-8511 |
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| Price Per Month for Unlimited Support Coverage | $39.95 / per computer Add to Bag |
$34.95 / per computer Add to Bag |
Free Estimates & Project Consultation
What Yearly Business Support Can Do For You? BIS 1 Year | Annual Business IT Support Plan Includes:
- BIS 1 Year (Business IT Support) is for Businesses with 1 to 4 computers.
- BIS 1 Year 5+ (Business IT Support) is for Businesses with 5 or more computers.
BIS One Year| Yearly Support Plan Coverage |
BIS | BIS 5+ |
| On Call Help Desk Support (24x7x365) | |
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| Certified Professional Technician | |
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| Preventative Maintenance | |
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| Instant Online Remote Support | |
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| Instant Phone Support | |
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| Access To Live-Tech Support Suite |
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| Free AVG Antivirus Software | |
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| Full Computer Checkup and Cleanup for Best Performance | |
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| VPN Remote Access to Office Computer | Optional |
Optional |
| Virtual Ram Upgrade | |
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| Antivirus Software Support | |
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| Full Software Support | |
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| Full Hardware Support | |
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| MACE DVR Security Software - Support | |
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| Software Support | |
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| System & Software Updates | |
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| Sage Peachtree - Support | |
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| QuickBooks - Support | |
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| EMR - Support | |
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| SoapWare Software - Support | |
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| Visionary Software – Support | |
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| Computer Audio / Visual - Support | |
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| Printer / Scanner / Fax / Copier - Support | |
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| Print Servers Setup & Support | |
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| Network / Internet Connection Support | |
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| Network Monitoring | |
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| Basic Pc To Sever Configurations | |
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| 3rd Party Hardware installs (mp3 players, cell phones, webcams, etc.) | |
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| iPhone, BlackBerry, & Smartphone Support | |
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| Basic Training For MS Office Software | |
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| Advanced Training For MS Office Software | |
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| Microsoft Outlook Support | |
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| LIMITED - 12 Support Sessions Per Plan per Year. | |
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| Contact Live-Tech For Services Not Listed | Toll Free:1-888-361-8511 |
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| Price Per Computer for a 1 Year Support Coverage period | $129.95 / per computer Add to Bag |
$125.95 / per computer Add to Bag |
Live-Tech Supports Windows / PC and Apple / MAC platforms.
If you have any questions on our IT Support Plans please don't hesitate to contact us.
PBX Phone Systems for Small Business
What the heck is a PBX? It's the kind of powerful phone system that only big business could afford. Until we came along. TalkSwitch makes the original affordable all-in-one PBX telephone systems and IP PBX phone systems for small business with up to 64 phones per location, and we've been doing it for longer than any manufacturer out there.
Unbeatable Value
Great systems, small prices - compare the cost of TalkSwitch to other systems and you'll see. Complete phone systems from US$660.25. VoIP phone systems from US$945.25. But it's more than just our low prices. TalkSwitch phone systems also save your small business money.
The Perfect Features
Voicemail, auto attendants, dial-by-name directory, ring groups. And much more. TalkSwitch comes complete with the kind of sophisticated features that users of big business PBX phone systems take for granted.
Optional VoIP
Need Voice over IP? Multi-location integration? No problem; small business VoIP is here. VoIP-enabled TalkSwitch models handle both VoIP and the traditional telephone network. With a TalkSwitch VoIP PBX, you connect the way you choose; VoIP (Voice over IP) and traditional telephone networks, IP phones or standard analog telephones. TalkSwitch PBX and IP PBX phone systems deliver the best of both worlds in one easy-to-use phone system.
Connect Anywhere
Your work doesn't stop at the walls of your office. Neither does TalkSwitch. With Connect Anywhere extensions, you can add your cell phones or any other telephones, anywhere, as extensions of your system. TalkSwitch uniquely connects your mobile and teleworkers.
Easy Set-up
Unlike other Small Business telephone systems, TalkSwitch is easy to install. Saving you time and money; you can even do it yourself. With its easily configured settings, moving employees or changing the way your phone system handles calls is a snap! Sit back and relax; let Live-Tech handle the installation for as low as just $150.
Flexible Growth
TalkSwitch has a modular architecture that lets you grow when you need to and add VoIP when you want to. Designed to maintain your investment as you grow, TalkSwitch covers from 1-64 users per location
| TalkSwitch 1 Year
Support Plans |
Silver | Gold | Platinum |
| Annual Usage Limit | |||
| 24x7 Email Support Requests Email support will serve to answer from your basic to most advanced questions. All questions will be handled in the order we receive it in. Normal response time frame to any email is from 5 minutes to no longer than 12 hours. |
Unlimited | Unlimited | Unlimited |
| Live-Tech Phone Support Live-Tech Phone Support will serve to answer from your basic to most advanced questions. All support requests will be handled the moment you call. All support calls will be handled during our normal business hours of 8:00am-6:00pm est. time. |
35 | 50 | 100 |
| Live-Tech Remote Assistance Remote Assistance will enable you to request a Live-Tech technician to log into your TalkSwitch device and support it Live in front of your very eyes. You can request any type of changes or support including firmware and software updates. |
12 | 24 | 50 |
Power Up w/ Lynk VoIP |
2 Lines |
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Add A Phone |
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| Live-Tech Customers BONUS!!! Live-Tech goes the extra mile for our Customers and provides an extra discount off any new TalkSwitch hardware purchases from Live-Tech via phone, email, and websites. |
3% | 4% | 5% |
| Contact Live-Tech For Services Not Listed | Toll Free:1-888-361-8511 |
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| Price Per 1 Year Live-Tech TalkSwitch Support | $199.95 |
$249.95 |
$299.95 |
